5 Year Extended Warranty
5 Year Extended Warranty
Introducing the 5 year Comfort Guarantee – because we're not just in it for the long haul; we're in it for the really long haul! Our upgraded 5-year warranty ensures that your Hawk Nest Hammock Tent will outlast countless marshmallow roasts, ghost stories, and even a few tall tales of your own. So rest easy, campers – if your hammock has any issues, tares, frays or rips we've got you covered and will send out an express replacement no questions asked! Simply send us an email to info@hawknesthammocks.ca with a short description of the problem with a video or images and we will have a replacement sent out that day!
Please Note: This warranty replaces our standard 2 year warranty and covers all physical products and hammock upgrades.
Share
Excellent customer service!! Had a critical failure in my tent, contacted the company and was contacted intern by the owner himself. Was very full of apologies and offered me a upgraded replacement!
Great little hammock and tarp.
Thanks! Very happy to hear you are satisfied with your Hawk Nest! If you ever have any issues you know where to find me! Happy Hammocking!
Seems like a solid warranty, I havent had to use it yet but cool to think if it breaks in 25 years I can get a replacement!
I camp alot and have been up in Banff, Jasper and Canmore this year already and used my Trail Haven each time! Half of the tent pads are uneven anyways so its nice to have a non lumpy sleep. My hammock zipper broke near the end of the season and I was send out a replacement hammock a few days later! I love this hammock tent and will not go anywhere without mine!