Gridless Privacy Policy
Gridless: Survival Guide — Privacy Policy
Last updated: February 26, 2026
Hawk Nest Inc. ("we," "our," or "us") operates the Gridless: Survival Guide mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.
1. Information We Collect
Account Information
When you create an account, we collect your email address and display name. You may optionally provide a profile photo.
Usage Data
We collect information about how you use the App, including quiz progress, articles read, achievements earned, and streak data. This data is used to provide personalized learning experiences and track your progress.
Camera and Photo Library
The App may request access to your camera and photo library solely for setting your profile photo. We do not access your camera or photos for any other purpose.
Location Data
The App may request access to your location to provide relevant weather alerts and emergency services information. Location data is not stored on our servers.
Device Information
We may collect device type, operating system version, and app version for troubleshooting and improving the App.
2. How We Use Your Information
- To provide and maintain the App's features and functionality
- To save and sync your learning progress across devices
- To send push notifications (streak reminders, learning nudges) if you opt in
- To improve the App and develop new features
- To provide customer support
3. Data Storage and Security
Your data is stored securely using Google Firebase, which employs industry-standard encryption and security measures. We use Firebase Authentication for secure sign-in, Firebase Firestore for data storage, and Firebase Storage for media files.
4. Third-Party Services
We use the following third-party services:
- Google Firebase — Authentication, data storage, and analytics
- RevenueCat — Subscription and in-app purchase management
- Apple/Google — In-app purchases and payment processing
Each of these services has its own privacy policy governing their use of data.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share anonymized, aggregated data for analytics purposes. We may disclose information if required by law or to protect our rights.
6. Children's Privacy
The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
7. Offline Data
The App allows you to download content for offline use. This data is stored locally on your device and is not transmitted to our servers. Emergency protocols are bundled with the App for instant offline access.
8. Your Rights
You may:
- Access, update, or delete your account information at any time through the App's settings
- Request deletion of your account and associated data by contacting us
- Opt out of push notifications through your device settings
- Revoke camera, photo, or location permissions through your device settings
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy within the App and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Hawk Nest Inc.
Email: support@hawknesthammocks.ca